Securing customer data and managing the growing volume of customers accessing your business is all consuming. But you also need to maintain an effortless customer experience while continuing to drive innovation across the business – something that’s crucial if you don’t want to fall behind your competition.
But, in the process of trying to create the perfect secure experience with a customer identity management (CIAM) solution, you could inadvertently create weak links that open you up to the security breaches and data theft you’re trying to avoid. In fact, building CIAM is so time-consuming, you may find that IT resource is unable to innovate while they’re heads down in the complexities of building and maintaining the solution.