As an IT leader, you have a full plate, so prioritization is more crucial than ever before. According to a recent Gartner CIO survey, top business priorities include digitalization, growth, and security. You must drive business-enabled technology and customer engagement while re-tooling your IT team to meet the demands of tomorrow. To meet these new challenges, you likely need to rebalance your technology budget, spending less on legacy systems, infrastructure, and operations, and more on business intelligence, cybersecurity, and cloud services.
To drive this rebalance, savvy IT leaders are replacing software support provided by Oracle or SAP with third-party support. The substantial cost savings allows them to invest elsewhere, to accelerate digitalization, and execute growth-focused initiatives. The improved quality of service that thirdparty support provides, including security and vulnerability protection, can keep your enterprise applications running at peak performance.
This guide is designed to help IT leaders understand and build the internal case for third-party support, while efficiently driving the due diligence and decision-making processes. Third-party support is not for every organization, but every organization should investigate it. In your role, we believe you can benefit from the tips provided herein.